Ph:(03)56820444 Fax:(03)56821199 E-Mail: sgwater@sgwater.com.au

South Gippsland Water

About Water

Region
Storage levels
Water Quality
Restrictions
Sustainable Water Use
Water Map Customers
Water Plan 2008-2013


REGION

RegionMap

South Gippsland Water Service Localities

Centre Population Served(Permanent)
Customers Billed Supplied Water from
Port Franklin 123 106 Agnes River
Port Welshpool 200 266 Agnes River
Toora 686 510 Agnes River
Welshpool 149 204 Agnes River
Fish Creek 176 212 Battery Creek
Korumburra 3,202 1976 Coalition Creek storage network
Foster 1058 802 Deep Creek / Foster Dam
Inverloch 4332 4120 Lance Creek
Cape Paterson 705 1086 Lance Creek
Wonthaggi 6,831 3961 Lance Creek  Reservoir
Loch 185 148 Little Bass
Nyora 551 328 Little Bass
Poowong 291 187 Little Bass
Koonwarra 146 (estimate) 73 Ruby Creek storage network
Leongatha 4,554 2837 Ruby Creek storage network
Leongatha Dairy Factories N/A Ruby Creek storage network
Alberton 164 147 Tarra River
Devon North 77 (estimate) 124 Tarra River
Port Albert 253 385 Tarra River
Yarram 1,758 1162 Tarra River
Dumbalk 165 105 Tarwin River – East  Branch
Meeniyan 432 256 Tarwin River – West  Branch
Waratah Bay –See note 3. 146 Not Serviced N/A
Notes:

1. Population Served based on ABS 2006 Census* updated with local government growth factor from "Victorian Population Bulletin 2009, Annual Edition,
2.  Water and Sewerage Assessments = Number of Rated Properties at 30th June 2009.
3. The Waratah Bay figures are an estimate only – it is not possible to isolate them from the ABS Fish Creek collection district, which also includes Sandy Point as well as the township of Fish Creek.
* ABS method of calculation of population has changed, from enumerated persons, [population figure taken on where people are located on the census night], to a persons usual place of residence, regardless of where they are on Census night.

 

South Gippsland Water produces quality water and comprises;

Return

STORAGE LEVELS

Follow this link to access SGW storage level information. 

WATER QUALITY

South Gippsland Water conducts an ongoing water quality monitoring program; this is consistent with the Safe Drinking Water Act. Monitoring program results can be viewed by following the links below, the program includes  testing for the following ;

Microbiological

E.coli

Weekly

Physico-chemical

Turbidity

Weekly

 

Aluminum

Monthly

Disinfection by-products

Trihalomethanes

Monthly

 

Chloroacetic Acid

Monthly

 

Dichloroacetic Acid

Monthly

 

Trichloroacetic Acid

Monthly

Water Quality Monthly Report - PDF
Water Quality Annual Report - PDF

Return

WATER RESTRICTIONS

SGW By-Law No 6 - 2008
Regulating, Restricting or Prohibiting the use of water

Township Permanent
Water Saving Rules		 Stage 1
Restrictions		 Stage 2
Restrictions		 Stage 3
Restrictions		 Stage 4
Restrictions
Alberton Yes No No No No
Cape Paterson Yes No No No No
Devon North Yes No No No No
Dumbalk Yes No No No No
Fish Creek Yes No No No No
Foster Yes No No No No
Inverloch Yes No No No No
Korumburra Yes No No No No
Leongatha Yes No No No No
Loch Yes No No No No
Nyora Yes No No No No
Meeniyan Yes No No No No
Poowong Yes No No No No
Port Albert Yes No No No No
Port Franklin Yes No No No No
Port Welshpool Yes No No No No
Welshpool Yes No No No No
Wonthaggi Yes No No No No
Yarram Yes No No No No
           

Stages - Stage 1   Stage 2   Stage 3   Stage 4   Restriction Definitions

Permanent Water Saving Plan.

Permanent Water Saving Plans are in place across Victoria to help all Victorians maintain a common-sense approach to water use. The rules are in force permanently and are separate from any other water restrictions South Gippsland Water may need to impose from time to time.

The rules are in place to help customers save about two to five per cent of annual water consumption, but this may vary in different regions.

The below permanent water saving plan rules come into effect  1.00am on the 16th December 2011.

USE

RULE

Hand-held hose

Water from a hand-held hose must not be used for any purpose (whether or not the use is subject to a permanent water saving rule) at any time unless the hose:

- is fitted with a trigger nozzle; and

- is leak-free.

Residential or commercial gardens and lawns

A residential or commercial garden or lawn cannot be watered except:

- with a hand-held hose, bucket or watering can at any time; or

- by means of a watering system between the hours of 6 pm ‑10 am on any day.

Public gardens and lawns and playing surfaces

A public garden or lawn area or a playing surface cannot be watered except:

- with a hand-held hose, bucket or watering can at any time; or

- by means of a watering system fitted with a rain or soil moisture sensor  between the hours of 6 pm ‑10 am on any day; or

- in accordance with an approved Water Use Plan.

Fountains and water features

Water cannot be used in a fountain or a water feature unless the fountain or water feature recirculates the water.

Cleaning of hard surfaces

Water cannot be used to clean hard surfaces (including, driveways, paths, concrete, tiles, timber decking) except:

- where cleaning is required as a result of an accident, fire, health hazard, safety hazard or other emergency; or

- if staining to the surface has developed and then only once a season; or

- in the course of construction or renovation,

and then only by means of:

- a high pressure water cleaning device;

- or if such a device is not available, a hand-held hose or a bucket.

The permanent water saving rules do not apply to the use of:

- Recycled or reclimed water;
- greywater;
- stormwater; or
- rainwater collected in a storage tank provided it is not supplemented by water supplied by South Gippsland Water or another water corporation.

Return

Copy of SGW's Permanent Water Saving Plan - PDF

PWSR Individual Exemptions

Under the Permanent Water Saving Plan, South Gippsland Water has, under certain conditions, the ability to grant exemptions other than the general exemptions above.

For information regarding the circumstances in which individual exemptions may be granted, please contact South Gippsland Water's Customer Service Staff on 1300 851 636.

Return

Sustainable water use –

For all water saving information regarding products and events including conservation tips, tricks and case studies visit www.savewater.com.au

Sustainability program –

South Gippsland Water is committed to providing water and wastewater services to the region in a sustainable manner.  As an essential service provider, it is important that we identify how we will continue to contribute to a secure economy, enhanced environment and healthy community.

Return

SUSTAINABLE SGW

South Gippsland Water has developed a sustainability strategy which details objectives, goals and targets to enable us to become a more sustainable Corporation.  In helping us to realise  four key sustainability priorities, the Corporation has developed eight fundamental aspects that will be taken into consideration during decision making.  These are:

•             Planning with foresight
•             Sound investment logic
•             Proactive community and customer engagement
•             Business adaptability
•             Quality people
•             Exemplary environmental management
•             Timely and accurate data and information
•             Effective governance

 The sustainability strategy is currently being finalised, with the next step being implementation through working towards the goals and objectives set out in the strategy.

Gippsland regional sustainable water strategy

 The Department of Sustainability and Environment is currently developing the Gippsland Region Sustainable Water Strategy information is available from www.ourwater.vic.gov.au/programs/sws/gippsland
 or by contacting South Gippsland Water.

Backflow

South Gippsland Water is committed to providing a reliable, continuously safe supply of drinking water to our customer and consumers at all times. We have a responsibility to ensure control measures are built into our supply systems to protect the drinking water supply throughout our region. Inline with the “Drinking Water Quality Standards” contained in the regulations for the Safe Drinking Water Act2003 South Gippsland Water are required to eliminate the possibility of backflow in to the water supply system. South Gippsland Water’s Backflow Policy is designed for the protection of the whole community and importantly our customers.

Return

WATER PLAN 2008 - 2013

In line with its regulatory obligations, the South Gippsland Region Water Corporation (South Gippsland Water) has prepared a Water Plan covering the 5 year period 1 July 2008 to 30 June 2013.

This plan was submitted to the Essential Services Commission (ESC) on the 8th of October 2007.

The Water Plan contains details of outcomes to be delivered by the Corporation in order to meet service provision requirements. It provides explanation of major capital and operating expenditure over the 5 year regulatory period based on South Gippsland Water addressing its primary obligations and provides information on the level of service standards it aims to give customers, regulators and other stakeholders.

The ESChas made a pricing determination for this regulatory period based on the data provided in this document.

The Water Plan, including appendices can be downloaded from this website. Alternatively, you can obtain a hard copy by contacting our Foster office on (03) 5682 0444.


Follow the link below for South Gippsland Water's Water Plan and appendices.

South Gippsland Water Water Plan - PDF
SS Urban Model for 2008 Water Price Review 31 July 2007 - XLS
Water Industry Regulatory Order - PDF
Statement of Obligations - PDF
June 2005 Water Price Review – South Gippsland Water Determination 1 July 2005 – 30 June 2008 - Link
South Gippsland Water Customer Charter - PDF
Customer Satisfaction Survey 2006 - PDF
Feedback from Community Consultations - PDF
Principles to Establish EPA Environmental Obligations - Link
Victorian Future 2004 -Bass Coast Local Government Area - Link
Victorian Future 2004 - South Gippsland Local Government Area - Link
Victorian Future 2004 - Wellington Local Government Area - Link
Water Supply Demand Strategy - PDF
Review and Analysis of Inclining Block Tariffs and Volumetric Sewerage Charges - PDF
Proposed Price Structure – Customer Impacts Analysis - PDF

Tower

Korumburra standpipe.

 

res

Coalition Creek Reservoir