Owner-occupiers pay all charges. Residential tenants pay the water volume charge only. If you have eligible rebates for purchasing waterwise products, these will appear as credits on your bill.
We issue your bill three times a year, January, May and September.
Your bill contains separate charges for:
- Water Volume Used
- Water Service Charge
- Sewerage (Wastewater) Service Charge
Accounts are due: 30th September, 31st January & 31st May each year.
Please note, GST is not applicable to tariffs and charges.
For a full list and application of Pricing Principles please see the South Gippsland Water Essential Services Commission Price Determination 2018-2020 – Schedule 4 Pricing Principles