Reading water meters helps us ensure you are being charged the correct amount for your water usage. It can also help detect potential water leaks sooner and shows households their water consumption habits.
Property owners are responsible for always keeping the water meter accessible. This can be done by maintaining the area around the water meter so that it is safe, easy to find and easy to read. Prune or remove overgrown plants, clear mulch or soil to ensure the meter is above ground and consider how the meter reader will get access if you have a locked gate, electric fence or pets.
These simple actions will make the reading of meters quick and easy, and help keep your accounts as accurate as possible.
Where it cannot obtain a meter reading, South Gippsland Water will estimate water use.