South Gippsland Water is required to prepare a Price Submission to the Victorian economic regulator for water, the Essential Services Commission (ESC). The Price, Services, Future Plan sets out our water and wastewater prices, activities and service standards for a five-year regulatory period 1 July 2023 to 30 June 2028.
The submission is based on feedback received from customers.
Finding the balance between price, service and our organisation being sustainable is delicate. Our plan has been developed in partnership with stakeholders and our customers, and the process included an extensive engagement process. Our Price, Services, Future Plan keeps prices as low as possible for customers, whilst maintaining reliable services and being sustainable into the future.
You can download a copy of our submission here South Gippsland Water Pricing Submission
You can download a copy of the ESC Final Decision here South Gippsland Water final determination
The price services future plan has a focus on customer outcomes developed in consultation with customers and includes commitments for;