Have questions about your bill?

Go to our Frequently Asked Questions page for the answers.

Leaks, Faults & Interruptions

24 hours a day
7 days a week

Menu option #1

or call 03 5682 0444

Plumbers & Developers

9am to 5pm
Monday to Friday

Plumber Info: Menu option #3
Land Development: Menu option #4

Customer Service & Other Enquiries

9am to 12.30pm, & 1pm to 3pm
Monday to Friday

Menu option #5

or email sgwater@sgwater.com.au

Support services

Translating & Interpreting Service
For support in a language other than English, call the Translating & Interpreting Service
131 450

National Relay Service
If you are deaf, or have a hearing or speech impairment, you can contact us through the National Relay Service.

Voice Relay: 1300 555 727
TTY: 1800 555 677

Mail

PO Box 102
Foster VIC 3960

Head Office
14–18 Pioneer Street
Foster VIC 3960

Please note: Our office is not open to general enquiries unless prior appointment has been made.