Customer Rebate Program
You may be eligible for the Victorian Government’s Community Rebate Program.
Customer Service Charter
Our Customer Charter outlines the commitments, responsibilities and standards of service that we provide to our customers.
My account
Log in to e-notices to manage your account
About your bill
We have updated our bill designs to help you understand what exactly it is you’re paying for.
Pay your bill
We have a number of ways for you to pay your bill
FAQs
Find the answers to some frequently asked questions