Our community is at the heart of everything we do.
We place a strong emphasis on listening to our communities, taking on board their feedback, and tailoring our planning and programs to suit.
Through our Essential Services Commission-approved Customer Outcomes, we can show where we are meeting our customers’ expectations and where we may need to redouble our efforts.
Got a burning question, a great idea or constructive feedback?
Want to be part of something bigger? Make waves, not just water.
Tap In.
Tap In and help shape South Gippsland Water now and into the future. Sign-up and be the first to know about community engagement opportunities. You’ll be joining a group of passionate customers and community members sharing their views on our projects and initiatives.
Click the button below to Tap In. If you’re not quite ready to sign-up, select Provide Feedback in the drop-down menu in the form and submit any burning questions, great ideas or constructive feedback.
Community Advisory Committee
Our Community Advisory Committee advises us on what matters to our communities, playing an essential role assisting us to prioritise projects, look after the environment and ensure the community’s voice is central to all that we do.
We are always happy to welcome new members. If you would like to join our Community Advisory Committee email media@sgwater.com.au or visit Join our CAC for more information.
Community pop-ups
We’re getting out and about across our service area. Stop by one of our community pop ups to share your priorities.
(Calendar of events to come)
2028-2033 Price Submission – planning for the future
Be part of the conversation. Help shape our future with our next Price Submission.
Urban Water Strategy
Have your say on our long-term plan to secure water and sewer system capacity in our region.