Pricing review

South Gippsland Water is required to prepare a Price Submission to the Victorian economic regulator for water, the Essential Services Commission (ESC), every five years.

We are currently preparing the 2028-2033 Price Submission and we need your help. Tap In and help shape what comes next.

With every Price Submission, we develop a Price, Services, Future Plan based on feedback from customers that sets out our water and sewer services prices, activities and service standards. To help you understand the process, take a look at the Plan we developed for the regulatory period 1 July 2023 to 30 June 2028 below.

The process of ‘finding the balance’

Finding the balance between price, service and our organisation being sustainable is delicate. Our 2023-2028 Plan was developed in partnership with stakeholders and our customers, and the process included an extensive engagement process. The aim of the Price, Services, Future Plan is to keep prices as low as possible for customers, whilst maintaining reliable services and being sustainable into the future.

You can download a copy of our 2023-2028 Price Submission here South Gippsland Water Pricing Submission.

You can download a copy of the 2023-2028 ESC Final Decision here South Gippsland Water final determination.