Contact Us

General Inquiries:

1300 851 636

8.30am to 5.00pm, Mon-Fri

Faults & Emergencies:

1300 851 636 or 03 5682 0444

24 hours a day, 7 days a week

Translating & Interpreting Service:

Customers requiring this service, please call:131 450

TTY (text telephone):

Customers with TTY facility, Please call: 1800 555 677

Mail: PO Box 102 Foster VIC 3960


Head Office: 14-18 Pioneer Street, Foster VIC 3960

Contact Form

South Gippsland Water work closely with our customers when there are concerns or complaints and aim to respond quickly and clearly. Should you not be satisfied with our response, we will consider the matter again by undertaking an independent internal review.

If you continue to be dissatisfied with our response, or our handling of the matter, you may contact the Energy and Water Ombudsman (Victoria) on free call 1800 500 509 or