Exemption and Water Use Plans Applications
Permanent water-saving rules are always in place to help us use water efficiently. Water corporations sometimes use water restrictions to help manage urban water use.
A Water Use Plan controls the use of water for specific purposes or for a specific stage of restrictions. It helps you maximise your water-savings during restrictions.
In special circumstances, you can request an exemption from some permanent water saving rules or a stage of water restrictions.
If these circumstances apply to you, you can apply for an exemption.
Use these forms to apply for:
- an exemption to permanent water-saving rules or a stage of water restrictions
- a Water Use Plan
A Water Use Plan will only be approved if:
- the water use described in the plan is permitted under the relevant stage of restrictions.
- the Water Use Plan is part of a water restriction exemption application.
If you need support in another language, we provide access to an interpreter service and a TTY service for speech and hearing-impaired customers. To access these services please call the numbers below.
Translating and Interpreting Service: 131 450
TTY facility: 1800 555 677
Choose the type of exemption form you are applying for based on whether you are applying as a residential customer OR on behalf of a business OR community organisation:
I am applying as a residential customer
Choose the type of exemption or Water Use Plan you are applying for:
I am applying on behalf of a:
- business
- company
- industry
- commercial or institutional organisation
Choose the type of exemption or Water Use Plan you are applying for:
I am applying on behalf of a:
- council
- public or private school
- sportsground
- public garden
- tennis club
Choose the type of exemption or Water Use Plan you are applying for: