Pay Your Bill

South Gippsland Water issues bills three times per year, January, May and September.

Non Residential/Business Properties

A non-residential property includes all other buildings and vacant land serviced by a water main or sewer (wastewater) main, not rated as residential.

It should be noted that dwellings established for commercial purposes and which experience a short term turnover of occupants e.g. holiday flats, motel units, hotel accommodation and guest houses catering for tourists, combined shop/dwelling where they are classified as businesses for municipal rating purposes and combined farm/dwellings where water is used for domestic and farm business purposes, are to be regarded as non-residential. Other properties included may be commercial or industrial premises.

Charges may differ from residential charges as a non-metered fee, cistern charges, cistern volume charges, and/or trade waste charges may be applicable.

Non-metered fee: Developed non-residential properties connected to the water service but unmetered, are charged a fixed fee for water usage determined by the Corporation on an annual basis.

Cistern Charges: A wastewater charge based on the number of cisterns (if greater than 2) for non-residential properties. The charge is based on a scaled basis.

Cistern Volume Charge: Based on a percentage of the property’s water consumption depending on the property type.

Trade Waste Charges: Trade Waste charges may be applicable for receiving, conveying, treating and disposing of waste by all occupiers of trade premises discharging trade effluent into the Corporations sewers. (link to Trade Waste Page)

See Tariffs and Prices for a full list of charges.

Water Accounts via Email – eNotices

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Enjoy the convenience of having your water notice emailed to your nominated email address.

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Payment Options

Online Payment Credit Card Payments Online
Secure online payments accepted through Payway, click here.

> PayWay

Direct Debit Direct Debit
Please call 1300 851 636 to arrange a Direct Debit authority. Forms may also be downloaded from the Forms page.
> Download Forms
credit card Credit Card Payments by Phone
Please call 1300 301 636 and have your account and credit card ready. You will be asked for your Credit Card number, Expiry date, REFERENCE NUMBER and Amount to pay. You will also be asked the last 3 digits on the reverse side of your credit card. This provides additional security for users. Please remember to record your receipt number.
In Person In Person
Payments in person can be accepted between Mon-Fri 8.30am-5.00pm at:
South Gippsland Water, 14 – 18 Pioneer Street, Foster
Mail By Mail
Please make cheques or money orders payable to: South Gippsland Region Water Corporation. Send to: South Gippsland Water, GPO Box 5116 Melbourne VIC 3001