Boil Water Advisory for Fish Creek – update

Friday, July 5th, 2024

A Boil Water Advisory for Fish Creek residents will remain in effect until at least Saturday 6 July 2024.

All Fish Creek residents are advised to boil drinking water until further notice from South Gippsland Water.

On Thursday 4 July, a contractor damaged a water main in Fish Creek near Old Waratah Road.

The break resulted in many Fish Creek residents being without water or experiencing low water pressure for around three hours from 3pm when the incident occurred.

Our crews immediately attended the scene to replace the damaged water main section.

To ensure our water is our usual quality, we are continuing to flush the system.

As a precaution, we have declared a Boil Water Advisory for the town. This is effective immediately until further notice. It won’t affect any of our other systems or towns.

To assist Fish Creek residents and businesses, we have set up a water trailer offering free drinking water opposite Fish Creek Primary School.

We’re waiting on monitoring results to rescind the Boil Water Advisory. At this stage, we expect to have a clear answer by tomorrow (Saturday 6 July 2024) midday. To stay up to date, please follow us on Facebook and Instagram, or visit our website For further questions, please call our friendly customer service centre on 1300 851 636.

Boil Water Advisory questions and answers

Customers should bring water to a rolling boil by heating it until a continuous and rapid stream of steam is produced from the bottom of a pan or kettle.

Electric kettles/jugs with automatic cut-off switches are suitable for producing boiled water. Variable temperature kettles should be set to boil.

Allow boiled water to cool before using it. Cooled, boiled water may be stored in clean closed containers for later use.

Customers should boil all water used for:

  • Drinking and preparing beverages;
  • Brushing teeth, gargling, and cleaning/soaking dentures;
  • Washing and preparing food;
  • Preparing baby formula;
  • Making ice;
  • Drinking water for pets.

Unboiled water can be used for:

  • Showering and bathing (but residents should avoid swallowing water. As a precaution, babies and young children should be sponge-bathed);
  • Washing dishes by hand or in a dishwasher, providing dishes are air-dried before being used after washing.
  • Stock animals.