Friday, February 26th, 2021
Toora, Welshpool, Port Welshpool and Port Franklin residents may be aware of an earthy taste to their water.
We’re working to resolve this issue, and wanted to reassure all residents that the water remains safe to drink and use.
The earthy taste is a result of summer conditions, when water bodies have high levels of nutrients and the hot, sunny conditions can produce algae, which can in turn change the taste and smell of water.
We carefully manage our water supplies to ensure they are safe to drink. Whenever we find a change in our water supplies, we increase monitoring and our treatment processes. We have done this at Cooks Dam and Agnes River.
Any customers with queries or concerns regarding their water supply, please contact our friendly customer service team available 24 hours, 7 days a week, on 1300 851 636.