Changed Water Supply: Changing Water Taste

Monday, August 13, 2018

Customers in Wonthaggi, Inverloch and Cape Paterson may have noticed that their water supply has gradually been changing in taste and smell over recent weeks. This is a result of South Gippsland Water commencing use of water from the Melbourne Supply System.

As part of securing the water for the townships of Wonthaggi, Inverloch and Cape Paterson into the next 50 years, South Gippsland Water has completed upgrades to the Lance Creek Water Treatment Plant so that it can accommodate water from the Melbourne Water Supply System and treat greater volumes of water to world class standards.

South Gippsland Water is now accessing water from the two-way pipeline that connects the Wonthaggi Desalination Plant with Cardinia Reservoir in Melbourne. Being a two-way pipeline, South Gippsland Water can access water from the Melbourne Supply System regardless of whether the desalination plant is operating or not.

Philippe du Plessis, Managing Director for South Gippsland Water said that, “Customers in Wonthaggi, Inverloch and Cape Paterson may notice a change in the taste and smell of their water over the next 2 months as the new Melbourne Supply System connection is tested and various quantities and blends of the water supplies are trialled”.

Mr du Plessis continued, saying that, “Some changes in taste and odour may be noticeable, however, these changes enable South Gippsland Water to test the connection before the height of summer when more water may be needed. Recent changes at the Lance Creek Water Treatment plant allow operators to more effectively treat greater volumes of water and ensures that all customers are provided an effectively disinfected quality water supply”. Mr du Plessis went onto say that, “Water Treatment Operators will change blends of the two supplies gradually in order to minimise noticeable changes in taste or smell.”

Water has and will remain safe to drink throughout the changes at the Lance Creek Water Treatment Plant. Treatment agents remain the same, it is an adjustment in process and water sources that will occur. Water supplied remains both fluoridated and chloraminated.

Any customers who have queries or concerns regarding their water supply or water quality are encouraged to contact South Gippsland Water’s Customer Service Team on 1300 851 636.